Thomas Exchange
City Office
48 Bishopsgate
London EC2N 4AJ
Telephone 020 7256 7457
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Oxford Circus
5 Market Place
London W1W 8AE
Telephone 020 7637 7336
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Baker Street
134 Baker Street
London W1U 6UB
Telephone 020 7935 5403
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Kings Cross
25 Euston Rd
London NW1 2SD
Telephone 020 7837 8481
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Holborn Office
NOW OPEN!

115 Kingsway
London WC2B 6PP
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Terms & Conditions

Disclaimer

The information on this website should not be construed as financial advice.

All information is given with the proviso that while we give an indication of today's rates, we will not be held responsible for any human or technical error that causes a wrong rate to be published.

The rates must always be confirmed by one of our dealers, prior to a sale.

Large Deals

A large deal constitutes any single amount of £6,000 and above. For this type of deal Thomas Exchange UK Ltd will require your current valid Passport , a recent Utility Bill issued within the last 90 days, showing your current address, as well as a reason for the purchase ( i.e. Holiday money, mortgage, house purchase etc ).

In certain circumstances we may require further documentation relating to the transaction.

This information is required to enable Thomas Exchange UK Ltd to comply with the current Anti Money Laundering Regulations. All information given is held on file at our Head Office.

Prepaid Currency Cards

Please click here for the full Terms & Conditions applicable to Prepaid Currency Cards, including limits and usage fees.

Ordering and Payment

Royal Mail Delivery

For currency and travellers cheques orders to be dispatched by post, payment can only be made to us by Internet /Telephone banking: Account Number 25712357 Sort Code 56.00.27.

Please ensure that you use your name or the order number as a reference when making the payment. Please do not pay cash into our account as this may be subject to an extra charge.

Fast-Track Collection

When collecting orders in person credit/debit cards may be used as a form of payment at the time of pick-up, however you would need to bring in a full passport or photographic drivers licence. Please be advised that your credit/debit card issuer may charge you a cash handling fee. Please note this is not a Thomas Exchange fee, this fee applies when you purchase currency from any Bureau de Change.

We also accept payment by cash and Internet/Telephone Banking: - Account Number 25712357 Sort Code 56.00.27. Payee: Thomas Exchange UK LTD

Delivery Address

Thomas Exchange UK Ltd will not be liable for any losses incurred due to incorrect or incomplete delivery addresses. It is the customer's responsibility to provide the correct information including the postcode. Orders may be sent to an alternative address (i.e. a work address) but this must be clearly specified in the special instruction field.

Please be advised that it is your responsibility to be available to sign and accept delivery of your order. We will not accept any liability for fraudulent acts committed by a third party.

Customers should refuse to accept any damaged packages delivered by Royal Mail.

Delivery

Orders may be collected from our office, delivered to your workplace (Central London only) or posted to your home or work address.

Postage is despatched by secure and insured Royal Mail Special Delivery and should be received before 1.00pm on the following day. The cost for this service is £10 per £2500 (or part of).

If for any reason your Royal Mail Special Delivery package does not reach you within the stated timeframe, Thomas Exchange UK Ltd will refer to the Terms & Conditions of the Royal Mail. Individual cases can take up to 30 working days before a settlement is reached.

Privacy and Security

Thomas Exchange UK Ltd will not pass on any details of Credit Cards or names and addresses of customers, to any third party whatsoever.

Governing Law

All customers who enter into a deal with Thomas Exchange UK Ltd accept that English Law governs the contract.

Thomas Exchange, 30th Anniversary, 1978 - 2008

Banknotes & Travellers Cheques

Money Transfers

Corporate Accounts